Your right to be forgotten

Deletion of your data

You stay in control of your data. Here is how, in just a few steps, to request its complete and definitive removal from our systems.

3 simple steps

How to proceed

i

Prepare your request

Sign in to the email account associated with your Volyapro account so we can verify your identity.

ii

Send an email

Send your request to admin@volyapro.com with the subject “Data deletion”. Specify the email address of the relevant account.

iii

Receive confirmation

We process your request and send you a confirmation email as soon as your data has been deleted.

Scope

Data covered by the deletion

When you request deletion, all of the following items are permanently erased from our database.

User account Instagram message history VIP bookings Payment history Consultation photos Issued certificates

Timing & confirmation

Within a maximum of 30 days from receipt of your request, we proceed to delete all of your data.

A confirmation email is sent to you once the deletion is completed, ensuring full traceability of the procedure.

Only data strictly required by legal obligations (billing, accounting) may be retained beyond that period, in accordance with the applicable legal duration.

Last updated: June 2026